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Atlassian Licensing Price Change

On Tuesday, January 10th, Atlassian announced a price increase on its Atlassian Server and Data Center licenses. This change is due to constant improvements in tools, updates and security patches, maintenance, among others. Find out more about important dates, new prices, and our recommendations below.

You can find the official announcement here.

Get to know the most important dates in 2023

January 10th, 2023
Atlassian sends an email to customers announcing the price change
1
January 10th, 2023
February 6th, 2023
Deadline to request a quote with the old price (valid for renewals, upgrades, downgrades or new instances).
2
February 6th, 2023
February 15th, 2023
End of acquisitions of new plugins for Server licenses.

New Atlassian FY2023 pricing.
4
February 15th, 2023
March 6th, 2023
Deadline to send a purchase order to bit2bit Americas for new Server or Data Center licenses and/or plugins.

Deadline to send a purchase order to bit2bit Americas for renewals (This will depend on your renewal date)
5
March 6th, 2023

Important changes on February 15th, 2023:

  • February 15th, 2023 PT (Pacific Time):
    • Price increase for Server and Data Center goes into effect

Which Atlassian products will be affected and how will prices increase?

Advantaged price (average increase of 15%):

  • Jira Software: All user ranges
  • Confluence: All user ranges

Notes

  • This price increase only applies to some Atlassian-branded products.
  • Apps (plugins) from the Marketplace of other manufacturers are not included and are subject to the conditions of each manufacturer.
  • The increase applies to Server and Data Center edition products.
  • You can find the table with the price increase by product in the following links:
End of sale of new apps (plugins) Server from the Atlassian Marketplace

Starting February 15th, 2023, existing Server customers will no longer be able to purchase or install new Server plugins from the Atlassian Marketplace. The renewals of apps (plugins) will continue to be allowed and will be automatically prorated until the end of support date on February 15th, 2024, this change includes:


  • All apps (plugins) found in the Atlassian Marketplace (Atlassian and third-party plugins)
  • The end of sale of apps (plugins) for the following products are not included: Fisheye and Crucible

Recommendations

In this context, bit2bit Americas has the following recommendations for you and your team:

If you have products with an upcoming renewal date in Server or Data Center

  • Renew as soon as possible to take advantage of current prices before they change. Take into account that you have to request the quote from bit2bit Americas until February 6th, 2023.
 

If you plan to upgrade or downgrade in Data Center in the next months

  • The quote must be requested from bit2bit Americas until February 6th, 2023.
 

If you plan to purchase Server plugins in the next months

  • The quote must be requested from bit2bit Americas until February 6th, 2023.
 

If you have a Server or Data Center license and want to explore a migration to the Cloud

  • Contact us to guide you in your evaluation!
 
Do not hesitate to contact us and we will be happy to schedule a call in the following weeks to answer all your queries. You can write to us at:  ventas@bit2bitamericas.com

Important links

Find other links that might help you:

Stay up to date to the latest changes with bit2bit Americas. Rely on our team for this task!

Contact us!

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What are ITSM processes? ITIL version 4 recently went from recommending ITSM “processes” to introducing 34 ITSM “practices”. Their reasoning for this updated terminology is that “elements such as culture, technology, information and data management can be considered to get a holistic view of ways of working”. This more comprehensive approach better reflects the realities of modern organizations.

 

Here, we will not concern ourselves with nuanced differences in the use of practice or process terminology. What’s important and true, no matter what framework your team follows, is that modern IT service teams use organizational resources and follow repeatable procedures to deliver consistent and efficient service. In fact, leveraging practice or process is what distinguishes ITSM from IT.

Change management ensures standard procedures are used for efficient and prompt handling of all changes to IT infrastructure, whether it’s rolling out new services, managing existing ones, or resolving problems in the code. Effective change management provides context and transparency to avoid bottlenecks, while minimizing risk. Don’t feel overwhelmed by these and the even longer list of ITIL practices.

Problem management is the process of identifying and managing the causes of incidents on an IT service. Problem management isn’t just about finding and fixing incidents, but identifying and understanding the underlying causes of an incident as well as identifying the best method to eliminate the root causes.

Incident management is the process to respond to an unplanned event or service interruption and restore the service to its operational state. Considering all the software services organizations rely on today, there are more potential failure points than ever, so this process must be ready to quickly respond to and resolve issues.

IT asset management (also known as ITAM) is the process of ensuring an organization’s assets are accounted for, deployed, maintained, upgraded, and disposed of when the time comes. Put simply, it’s making sure that the valuable items, tangible and intangible, in your organization are tracked and being used.

Is the process of creating, sharing, using, and managing the knowledge and information of an organization. It refers to a multidisciplinary approach to achieving organizational objectives by making the best use of knowledge.

Is a repeatable procedure for handling the wide variety of customer service requests, like requests for access to applications, software enhancements, and hardware updates. The service request workstream often involves recurring requests, and benefits greatly from enabling customers with knowledge and automating certain tasks.

It’s simply not enough to have an ITSM solution – you need one that actually accelerates how your teams work.

Atlassian’s ITSM solution unlocks IT at high- velocity by streamlining workflows across development and operations at scale. Meaning what was once many siloed teams with different ways of working, are now integrated and much more collaborative than ever before.

ITSM benefits your IT team, and service management principles can improve your entire organization. ITSM leads to efficiency and productivity gains. A structured approach to service management also brings IT into alignment with business goals, standardizing the delivery of services based on budgets, resources, and results. It reduces costs and risks, and ultimately improves the customer experience.